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Feedback from some  clients.
Also see feedback on individual products


Chop Sticks



Hey Dennis,
Thanks for the dark blue chopsticks, I really like the engraved designs and I'm sure my friend will like it as well. I'll certainly tell all my friends about this cool engraving website. Keep up the good work Dennis. Cheers..
   Chuan Jin

Name and Desk Plates



Hi Dennis,

Thanks so much for the plaques, they look fabulous. I will order some more desk plates over the next few weeks for each of my practitioners. I will also get a Podiatry larger sign made up as soon as I confirm that my podiatrist will be moving premises with the rest of us.

Thanks again,
Timber signs with photo



hey dennis,
just got the them and they look AWESOME!
i don't ever percieve myself buying anyone a Christmas gift from a store ever again.
i love them, they look great in my house.
i'll send you pictures when they are hung.

thanks again,



hi dennis,
i'm sure it will be great. i can't tell you enough how impressed i am with your work. so far everyone who has seen your work is blown away! ( impressed )
still working on more pictures.
i'll let you know how these turn out.
thanks again,


Bottle Openers




Hi Dennis,

I just opened the bottle openers you engraved for our September wedding, they arrived today and I wanted to thank you.

Jon and I both thought they were lovely. They are just perfect for our bonbonniere and sure to impress our guests. I couldn’t have asked for more.

Also, thanks for the fast and safe postage, reasonable costs and attention to detail & service.

I will recommend you highly to anyone, and like I said – will be after some of those placemats from you do down the track!

Thank you sincerely,

Bianca Casey

Acrylic Memorial



Hello Dennis
I just wanted to let you know that I received "Little Smokes" Heart memorial plaque and it is just absolutely beautiful.
Words alone cannot really explain how much it means and how much appreciation I can express except to say
Thank you so very very much for your upmost superior craftsmanship, the true professional time, care and detail you have
taken to create such a very special and heart felt memorial plaque for me.
I am just overwhelmed.
Thank you so very much again
My Kindest Regards

Beer Tankard & Box Engraved set



Hi Dennis,

I just wanted to leave some feedback for your future customers. I was thrilled with the work you did on my father's 60th birthday present. The box engraving was amazing and so well made and the beer tankard looked wonderul. My father was very impressed with it and extremly touched by the personalization of the gift. The fly fisherman picture was more than I had hoped for.
We love it.
More than that though, your service is exceptional. You are quick to correspond and willing to go out of your way to help the customer and give ideas and prompt with your product creating and delivery. You provide great products and great customer service and this is very rare these days, so
THANKYOU very much.

Kindly   From

Nicole Judson, Brisbane QLD


Wine glass Box engrave set



Dear Dennis

I received the glasses box set today and I am very happy with them, you have done an excellent job. I am sending them to New Zealand for my parents anniversary and I know they will love them just as much as I do.

I also Thank you for your prompt services and responses to my enquires. It is so nice to do business with someone with your services. I look forward to doing more business with you in the future. Thank you once again.

Allan and Sandra

Very Happy Customers

Timber Plaque



Hi Dennis,

Just want to let you know I recieved my timber name plaque today.

Absolutely thrilled with it - it is exactly what I was after!  My dad will love it.

Sincere thanks once again for your prompt service, I hope to buy from you again soon.

Kind regards,


Timber Signs



Dear Dennis,

Thank you very much for the two wooden signs you made for our farm.  We
unwrapped them today and we are so happy with them!  The wood is exactly
what we wanted and very good quality, and the engraving is amazing.  We were
impressed with the way you wrapped them for transit - very sturdy.  I'm glad
I found your website.

From Louise

Engraved Glasses



Hi Dennis,

Just wanted to send you a follow up e-mail to let you know how impressed i
was with the glasses, not only did they arrive so well packed they looked
better than i could have imagined.  Both the Champagne glasses and the
Tankards were bigger than i thought they would be... they just look
fantastic. Thank you so much. And thanks so much to for your speedy delivery

Thanks again for all your help,

Kindest Regards,


Photo Frames



Hi Dennis
Just wanted to let you know that I have today received my two photo frames and they are perfect.
Thank you so much for your assistance and excellent service.

Engraved Flutes and Timber box.



Firstly, I want to say thank you for your patience during this process, it
has been much appreciated.  I received the champaigne flute today and cried,
they are stunning.  The craftsmenship is amazing, I love everything about
it, the box looks great, I love the deep red earth colour.  I am definitely
on to a good thing.  I know my partner will share the same appreciation for
your work.  Truely is amazing and breathtaking.

Thank you, and I look forward to future products.


Engraved Control panels and buttons for flight simulator
B 737



Dennis, thank you! The results are excellent, exactly what I've envisioned it to be!

You're great to deal with in all aspect: from preliminary "sketches" to the delivery!

Thank you!.


Engraved Pilsner glass set in presentation box



Hello Dennis,
My glasses arrived safe and sound this morning.  Thank you so much.  They look terrific and I'm very happy with them.

Engraved Timber Burl with inset Quartz clock.




The replacement engraved burl clock is absolutely excellent, it looks brilliant!

Thanks very much for spending the extra time to resolve the cracking issue, the end result was really worth it and I hope it means that other customers get a better product in the future



Coasters, Photo Frames

New South Wales


Hello Dennis,
I finally got home in time to pick up my orders from you from the post office.
I just want to say I am extremely impressed by the fact that you created exactly what I envisaged and more .
Additionally, the creation process was relatively simple but if anyone was uncertain (and, I was initially) or, lacking in confidence creating their gift etc, the personal contact from you after the draft ensures it works as per the precise wish of the client.
I expect your business is doing well but just wished to put this forward as a testimony should you care to place one on your website.
Kind regards,

Marble plaque replacement after damage in transit

New South Wales


I just wanted to let you know that the replacement plaque arrived 
safely and in one piece!

Thanks very much for all your help and understanding.  I will send 
you a photo once we have glued them in place.



Selection Glasses
Individual Names and Christmas Motif

New South Wales


The glasses arrived on Wednesday, thank you so much they are just perfect! We will recommend you to all our friends. Have a wonderful Christmas!
Kind regards
Emma Burke

Treated Pine signs

Hawkes Bay

New Zealand

Dennis, thank you so much for the signs, I am delighted with them. They
are better than I had imagined, can't wait to put them up now!!
Will certainly recommend you to anyone who asks! if I had ordered
locally, I wouldn't have had them yet!!
Many, many thanks,


Huon Pine Sign

New South Wales


I've just received the sign I ordered in the post, I love it! Just wanted to say it is exactly what I was after and I'm very happy with it, I can't wait til Christmas now so I can give it to my mum.
Also thanks for your patience with my many changes of mind!
I'll definitely be recommending your services.
Thanks again,
Cypress Sign


A million thank-you's. The sign arrived this morning just as I got in from work.
Its beautiful, I couldn't have asked for anything better.
thank you for all the time you took to deal with my order and for sorting out the ordering mix-up on the web pages.

Before finding your web site, I found lots of others, but didn't like what was on offer. I would recommend your site time and time again.

And once again Dennis many thanks

kind regards,

Mrs Pauline Jackson

Photo Frame

United Kingdom

I just wanted to thank you for the engraved picture frame which I recieved today.

It looks even more lovely than I imagined and it is just what I wanted. The Wattle wood is beautiful and the engraved poem looks great.

Thank you for the super quick service and delivery - even half way around the world!
I hope your business continues to be a success - it certainly seems to be a unique product you offer.
Best Wishes
Photo Frame

QLD Australia

Hi Dennis

Received the frame yesterday – love it!  Thanks so much


Whisky Glass

QLD Australia

Morning Dennis
I gave my son the scotch glass today as I received it yesterday.
He was ecstatic and said it was better than he could imagine.
Once he got to work , he phoned me and asked me to send him your details sounds like everyone wants them
So Here's to a job WELL DONE! And hopefully a lot of corporate orders.
Many Thanks for all your hard work and effort. The work is wicked.
Yours sincerely

Champagne flute in Box

VIC Australia

Hi Dennis,

I just wanted to let you know that I am very happy with the glasses and
boxes as ordered. They are exactly what I wanted.

Thanks again for the prompt service.


Red Gum sign

QLD Australia

Hi Dennis,

The sign arrived yesterday and is up already and I LOVE it! It's perfect! Better than I expected and looks fantastic. Beautiful piece of timber, nice and solid. And I love the little keyring of my logo!

Thanks again for my sign- it's just PERFECT! It's beautiful!!!

I've got you saved in my favourites list

Speak soon.

Solid Timber Signs

QLD Australia

Thank you so much for the two signs.  Both my husband and I are extremely
happy with the signs.  One is as a wedding gift and the other as a birthday gift. 

I was so excited when I got the parcel and can't wait to give it to the people and hear what they think of it also.

Engraved Solid glass Photo Frame

Victoria Australia

I just received my engraved glass frame from you....
All I can say is - WOW!!

First of all, I was amazed at the efforts that you went to to ensure it wasn't damaged in the post - & it wasn't.
The product itself is just fantastic. I know that my mum  will love it, and I love the fact that she has an original thankyou gift.
I want to say a big thankyou for going out of your way to create this for me. You wouldn't believe how glad I am to have you!!
The contact that you have maintained with me during this process has also been wonderful, i've never had to wonder what is happening etc, you've always let me know.
I will definitely be recommending you to all of my family & friends.
Thanks again.


Engraved Leather Wallet

Victoria Australia

I just wanted to say thankyou again for your lovely and amazing work. My family has seen it and they love it too.

Keep up the good work and hopefully we will see each other again some day.



Engraved Plaque

Victoria Australia

Hi Dennis, just to let you know the plaque has arrived and its perfect thank you.


Take Care and Thanks again,



Engraved Plaque

Victoria Australia

The plaque arrived on Friday, and it is beautiful, thank you so much. Absolutely exceeded my expectations, and I couldn't be happier with it! It does however make the rest of my pet cemetery look rather bland, so I think I will have to get some plaques made for my other animal pals too! Once I get the artwork sorted for them I will be in touch again. Thanks once more, your work is beautiful. If you would like me to be a referee for you at any time, please don't hesitate to ask, I am more than happy to.



Engraved Tags

Victoria Australia

I ordered two pet tags and was pleased not only with the product and price but also the service - prompt and friendly emails with the tags arriving in the mail within a week of being ordered. Thanks!




New South Wales

Thank you... We received it today and are very happy with it. You did a great job.



Engraved perspex Panel

Victoria Australia

Hi Dennis,

Just letting you know that I received the parcel last week Đ you've done a great job.

I received the blue LED's for the edge lighting today so hopefully I'll get that going tomorrow night. I did a bit of a test with a couple I had lying around and it looked great.

Once it's completed I'll send you a picture.

Thanks again for a great job.



Engraved Plaque



I would like to recommend Dennis and Firebridge as the most professional and helpful person and businesses I have dealt with. The craftsmanship is superb and only exceeded by the attention to customer requirements. I would be happy to answer any questions by potential customers about dealing with Dennis.

Hows that, and no Bulldust!




Mick Davey



Engraved Plaque

New South Wales


We were really happy with the plaque and can't believe how well the photo turned out on the marble.

I came across Firebridge on the internet, and decided to have them engrave a marble memory plaque, including photo, of our much loved 13 year old pet who recently passed away. The service and product provided - from my initial email enquiry, right through to receiving the beautiful plaque in the mail - exceeded our expectations. I have no hesitation in recommending Firebridge to anyone wanting the same excellent service.


Engraved Glass and Box set



I just received the champagne flutes and wooden box and I thought I would email you to tell you that they look fantastic.

Thank you so much. I will definitely be recommending you.

Thanks again.

Bianca Feldman

Engraved Tag



Received tag.  Perfect.
Thanks for the super quick service.


Gift certificates